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What happens next
- A specialist will review your request.
- If additional information is needed, we will reach out by email or phone.
- If your request relates to an electronic contract, we will provide required contract identification/confirmation details in accordance with Ukrainian law.
Legal information (summary): For electronic contracts, identification and confirmation elements are required by Закон України "Про електронну комерцію" № 675-VIII (від 03.09.2015) — Стаття 8 and Закон України "Про електронну комерцію" № 675-VIII (від 03.09.2015) — Стаття 4.
Consumer information & dispute resolution
Where applicable, information on consumer rights, pre-contract disclosures for distance contracts, and out-of-court settlement of consumer disputes is provided in accordance with Закон України "Про захист прав споживачів" № 1023-XII (від 12.05.1991) — Стаття 17 and Закон України "Про захист прав споживачів" № 1023-XII (від 12.05.1991) — Стаття 13.
Advertising claims on the website are aligned with Закон України "Про рекламу" № 270/96-ВР (від 03.07.1996).
Personal data
We process personal data in line with Закон України "Про захист персональних даних" № 2297-VI (від 01.06.2010). If cookies/trackers are used on this website, the appropriate privacy disclosures and lawful basis/consent are provided where required.